RetailOS — AI-first retail POS for MENA.
Multi-tenant POS + inventory + customer engagement, built Arabic-first for how Egyptian SMBs actually work. Telegram-native operator UX. 18 PRs shipped in a single week audit sprint in April 2026.
Inside the stack
- Next.js 16 App Router + Supabase + Vercel.
- Arabic-first component layer (RTL, digit formatting).
- Real-time inventory + demand forecasting.
- Telegram bot for operator reporting.
- Multi-tenant RLS with tenant-scoped admin.
- Per-product tax + returns/RMA shipped Apr 2026.
What's next
Phase 7 (Apr 24) shipped full portal customer login (phone+OTP), per-product tax, and checkout prefill. Decisions pending from the operator: WhatsApp Cloud API setup, returns window per vertical, vertical tax defaults.
The MR. Donut pilot proves the operator UX. The next vertical bets are salons (Harmonia POS is a spin-off) and small clinics.
FAQ
What's running today?
Live pilot with Mr. Donut bakery in Cairo. Daily operations, Arabic UI, Telegram reporting for the owner. 18 PRs shipped in April 2026 across an audit + Phase 7 sprint.
Is it multi-tenant?
Yes — same RetailOS instance can serve many shops. Mr. Donut is the active tenant; Capitano was archived, Kix is paused.
Can I deploy this for my business?
Right now we run it as a managed pilot. If you want to discuss bringing a shop onto RetailOS or building a spin-off like Harmonia POS, book a call.
Running retail in MENA?
Book a call. We'll tell you whether RetailOS fits or whether a spin-off build makes more sense.